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Thank you for taking the time to write a review and we are sorry to hear you are not fully satisfied with your feeder. A note that the battery in the solar units can be changed when no longer working. You can visit the 'Product Support section of our FAQ webpage for additional information on replacing the battery. All the best.
These feeders are loved by our hummingbirds and the nightlight is gorgeous. I wish there was a feeder that didn't need so much cleaning, but they all do and this is no exception. I really appreciate how they have affordable replacement parts for anything that wears out and the customer service is great. [Collected via promotion.]
This is a beautiful feeder but it seems to get dirty and moldy faster than my others, not sure why. Also, mine has never lit up like is boasts in the description. There is a light but it has never worked, and honestly that is one of the main reasons I purchased this feeder.
Hi Heather. Thank you for taking the time to write a review. You can visit our blog https://bit.ly/4nTmK35 for cleaning tips and our FAQ section (under 'Product support') https://bit.ly/4nDesfO for LED light troubleshooting tips, All the best.
Very pleasing to the eye, but the hummingbird does not care about that. It is illuminated, but hummers do not feed at night. The hummers come and feed, until the level of the nectar gets lower, and then they come, but leave without trying to get to the lower-level nectar. They came back when I refill it. The metal basket rusted within two weeks, and I will have to repaint it during the off-season. The hummers seem to prefer my older, plastic feeder. This feeder is designed to please the human eye, not the hummer.
Hi Ray. Thank you for passing along your review and we are sorry to hear you are not pleased with the feeder. We have two website blogs 'Common hummingbird challenges and solutions' and 'How does a hummingbird eat' if you would like additional information and solutions. As you are also having an issue with your metal basket, please reach out to our customer service team via email info@natureswaybirds.com for assistance. Thank you.
[Collected via promotion.] I love this feeder! It is solar powered and lights up after dark,easy to fill with the removable top,very easy to clean and just beautiful to look at
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