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Hi Wanda. Thank you for passing along your review. If you haven't already, please email our customer service team directly via info@natureswaybirds.com so they can assist. Thank you.
I bought one of your ribbed hummingbird feeders. As in a previous review, the hummingbirds loved it, but about one month later, the plastic feeder portion cracked. I see that you have redesigned the plastic feeder portion. I can't use the feeder as is.
Hi Melinda,
Thank you for passing along your review. Please reach out to our customer serivce team directly via email info@natureswaybirds.com so they can assist.
Nice looking feeder good quality
Holds a good amount of nector easy to clean [Collected via promotion.]
I have had to return two sets of two back to the store. The hummers love the feeders but they are very poorly made. The base unit is good for about a month of feeding, cleaning and refilling, then C R A C K...
I dont see them in your replacement parts portion of your websites menu. I was just going to buy 4 or 5 of the bases rather than returning a hundred dollars worth of feeders...
Hi Thomas. Thank you for passing along your experience. We recently changed the material of the base to function better. Please reach out to our customer service team directly via email info@natureswaybirds.com so we can assist. Thank you!
This company promptly responded to my review and description of the problem. They have redesigned the portion of the base prone to failure. The replacements they provided seem to be much sturdier. One of the two bases dripped badly, however. I swapped the top portion out with the original I held onto and it seems to be sealing fine now - would've been 5 stars otherwise.
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