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Hi Kelly. Thank you for your feedback and we are sorry you had an issue with your feeder. As you saw in the previous response, we are happy to help with reassembly. Please reach out to customer service directly via email info@natureswaybirds.com so we can assist. Thank you.
my sparrows and finches love these feeders. a few birds can enjoy eating at one time. it’s very easy to disassemble for cleaning. the only drawback is that sometimes the millet can get stuck in the drainage holes, but a good stream of water can dislodge them
The bird feeder looks great, but unfortunately, it fell apart just three days after I started using it. There were no instructions on how to reassemble it, which is incredibly frustrating. While the tag provides guidance on filling it and cleaning it every two weeks, I seriously doubt it will hold up that long. Given the amount I paid for it, I expect much better quality. At the very least, there should be clear directions for putting it back together if needed. This is unacceptable.I wont be purchasing another one of your products.
Hi Rebecca. Thank you for your feedback and we are sorry you had an issue with your feeder. We are happy to help with reassembly. Please reach out to customer service directly via email info@natureswaybirds.com so we can assist. Thank you.
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